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1. Provide excellent pre and post-sales support experience by following service quality standards set by the management.
2. Have thorough technical knowledge of the product to support the sales team and customers for any clarifications.
3. Treat all incoming support calls with utmost importance and ensure satisfactory closure.
4. Understand the customer s problem clearly and arrive at suggestions and solutions.
|Experience||0 - 1 Years|
|Salary||2 Lac 25 Thousand To 3 Lac 50 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Other Bachelor Degree|
|Key Skills||Customer Service Agent|